The image has 3 people feeling unwell: 1 who appears holding their jaw, another 1 wincing whilst holding their stomach and the third person also looking unwell with their hand on their lower chest.

Guide to using NHS 111 for urgent medical help - easy read (updated 2026)

This is an easy read leaflet about the NHS 111 service.
8 Jul 2025
Members only
The image shows 6 emojis in a circle, 2 people speaking to each other on the phone and a question mark in the middle of a a number of grey heads.

NHS 111 Feedback Form

This form can be used to tell the NHS about your experience using NHS 111 and help them make the service as good as it can be.
31 May 2025
Members only
The image shows someone, in a coat rubbing their hands, with images of frost surrounding them.

Staying safe in cold weather

An easy read guide to staying safe during the winter.
2 Jan 2025
Members only
The image shows someone wearing a pink top with their hands crossed, against their chest and with a worried look on their face.

Anxiety - Easy read information

A useful easy read resource about anxiety
28 Nov 2024
Members only
The image is of a pregnant person on the phone.

Ready Steady Baby! "A guide to your pregnancy"

A detailed easy read resource on many problems people face during pregnancy
30 Oct 2024
Members only
The image shows two people who appear elderly and one of them has a walking stick. They both have winter clothing on and beside them are the words "Things you need to do to stay well"

Things you need to do to stay well this winter

This easy read resource gives practical tips on how to stay well during winter.
24 Oct 2024
Members only
The image is an picture of a human heart.

CPR Leaflet [St Lukes Hospice]

An easy read leaflet about CPR and what it involves
7 May 2024
Members only
image of flyer - for illustration purpose

Don't ignore the signs of a heart attack - poster/flyer from the NHS

An easy read poster/flyer talking about the early symptoms of a heart attack and what to do.
23 Nov 2023
Members only
image for illustrative purpose only: first page of document

Appointment communication cards

These cards help patients (incl. patients with limited communication, anxiety, autism or learning disabilities) prepare for their appointment.
6 Dec 2022
Members only
a group of people from different gender, ethnic & religious background, ages and 2 people in a wheelchair hold a banner with the words NHS England and the picture of a thumb up. Below are the words: Accessible Information and  Communication Policy - EASY READ

Accessible Information and Communication Policy

This is an easy read version of the Policy which tells NHS staff how they should make sure that information and communication are accessible.
31 Aug 2022
Members only
start picture of the video with the NHS logo and the 111 logo

What happens during a 111 call

The video explains you should call 111 if you need medical help & it’s not a 999 emergency. It tells you what you can do to have a good call.
31 Aug 2022
Members only
Small icon of the Beat the heat poster

Beat the Heat

Advice on what to do to remain healthy during a heatwave.
11 Aug 2022
Members only